Citizen's Charter

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Local Government Unit Citizen's Charter
Wednesday, 29 September 2021, 07:33 am

Business Permit and Licensing Office
Citizen's Charter

Service Title :

Issuance of Mayor’s/Business Permit

Office Address :

BPLO Office, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Business Owners

Requirements for New and Renewal Applicant of Business Permit:

  1. Unified Form
  2. Cedula
  3. Barangay Clearance
  4. Mayors Permit O.R. (Original)
  5. Police Clearance
  6. Sanitary Permit
  7. Building Permit/Contract of Lease
  8. Fire Safety Inspection Fee (O.R.)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Application Filing Verify and validate complete accomplished application form with attached documentary requirements 45 minutes BPLO Staff
One-Time Assessment of Taxes, Fees and Charges   License Officer
2 Pay the Assessment of Taxes, Fees and Charges Issue Official Receipt 30 Minutes All MTO Collectors, Bureau of Fire, Protection (BFP)
After issued Official Receipt, advised the applicants to submit it to the licensing section   BPLO Staff
3 Claim the Documents Prepare and process the mayor’s/business permit 30 Minutes BPLO Staff
Mayor’s/business permit is forwarded to the Municipal Mayor for approval.  
Released the approved Mayor’s/Business Permit  
End of Transaction

2 attachments

Unified Form
BPLO Citizen's Charter
Wednesday, 29 September 2021, 07:33 am

Human Resource Management Office
Citizen's Charter

Service Title :

Certificate of Employment

Office Address :

HR Office, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Government Officials, employees and other authorized individual

Requirements:

  1. Official Receipt
  2. Valid ID

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Fill up the request slip/verbal request Receive the request slip and give the RS to the encoder 5 minutes HR Personnel
2 Pay to the revenue collection clerk to the Municipal Treasurer’s Office Process payment and issue OR 3 minutes MTO revenue collectors
3 Return to HRM unit and present the OR to the encoder Receive the OR Encode the necessary data and documents needed 3 minutes HR Personnel
4 Wait while the requested documents is being processed Advise client to wait

Forward the documents for HRMO’s signature

 2 minutes HRMO
5 Receive the documents requested Release requested documents to client

 1 minute HR Personnel
End of Transaction

Service Title :

Issuance of Service Record

Office Address :

HR Office, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Government Officials and employees and employees who transferred to other agencies

Requirements:

  1. Official Receipt

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Client accomplish Request Slip/verbal request Receive the RS and forward it to the encoder for verification 3 minutes HR Personnel
2 Pay to the revenue collection Clerk to the Municipal Treasurer’s Office Receive the RS and forward it to the encoder for verification 5 minutes MTO revenue collectors
3 Return to HRM unit and present the OR to the encoder Receive the OR Encode the necessary data and documents needed 3 minutes HR Personnel
4 Wait while the requested documents is being processed Advise client to wait

Forward the documents for HRMO’s signature

 2 minutes HRMO
5 Receive the documents requested Release requested documents to client

 1 minute HR Personnel
End of Transaction

Service Title :

Issuance of Leave Credits

Office Address :

HR Office, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Government Officials and employees of the MLGU of San Francisco

Requirements:

  1. Official Receipt
    (for certification of leave credits for leave proposes)
    (Certification for Monetization NO FEES REQUIRED)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Accomplish the request slip/verbal request Receive the RS and verify records on file 5 minutes HR Personnel
2 Wait while the requested documents being processed Advise Client to wait 1 minute
Forward the documents for HRMO’s Signature 2 minutes
3 Receive the document requested Release requested document to client 2 minutes
End of Transaction

Service Title :

Preparation/Issuance/Control of Job Order Contract

Office Address :

HR Office, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All applicants for Job Order
Existing and for renewal Job Order Personnel
End User

Requirements:

  1. Biodata
  2. Tax Identification Number (TIN)
  3. Residence Certificate
  4. Valid ID

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Submit application Letter & other pertinent documents Receive application letter & other pertinent documents 5 minutes
Inclusion of applicant’s documents in the profiling and schedule of Interview 5 minutes
2 Participation in the Screening and Interview Evaluation and assessment of applicant’s documents and capacity 10 minutes
Selection and background checking 5 minutes
Endorsement to the Local Chief Executive for approval of selected applicants 3 minutes
Preparation of contract to the selected applicant 10 minutes
Preparation for the orientation of newly hired personnel 3 minutes
3 Singing of Contract Conduct of orientation and facilitation of the signing of contract 20 minutes
Signing and Approval of Contract by the Local Chief Executive 5 minutes
4 Completion of required Documents Receiving of required documents for employment 3 minutes
Releasing the approved contract to the Job Order hires affixing their signature 5 minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Engineering Office
Citizen's Charter

Service Title :

Issuance of Building Permit (For New Construction & renovation)

Office Address :

Engineering Muncipal Building, LGU-San Francisco, Agusan del Sur

Service Description :

An issuance of document by the Building Officicial (BO) to an owner/applicant to proceed with the construction , installation, addition, alteration, renovation, conversion, repair , moving, demolition, or other work activity of specific project/building/structure or portion thereof after the accompanying principal plans, specifications and other pertinent documents with the duly notarized application are found satisfactorily and substantially conforming with the National Building Code of the Philippines (P.D. 1096) and its Implementing Rules and Regulations

Who may avail of service :

Any person of legal age, firm or corporation, including any agency or instrumentality of the government who shall construct, alter, repair, convert, use, occupy, move or demolish any building/structure located within the geographical jurisdiction of the Municipality of Loreto, Agusan del Sur

Requirements for New and Renewal Applicant of Business Permit:

  1. Locational Clearance from the Municipal Planning and Development Office
  2. Fire safety evaluation certificate from the Municipal Fire Marshal
  3. DPWH Clearance if the proposed building is to be constructed along the national highways

Fees :

Schedule of fees is embodied in P.D. 1096 – New Schedule of Fees and other Charges NBCDO Memorandum Circular No. 01 Series of 2005

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1
  • Secure Building Permit Application form and the list of requirements from the Municipal Engineer’s Office
  • Complete and fasten in a long folder the duly accomplished forms and other documents enumerated in the checklist. Except the plans and the technical supporting documents
Provide Application forms and give short briefings of the list of requirements 5 minutes
2 Submit your application to MEO
  1. If your documents are complete, as determined by the Receiving Officer, then you can check the status of your application after 3 working days, through SMS (texting)
Receive and review submitted documents 30 minutes
  1. If your documents are incomplete, they will be returned to you together with a list of deficient documents. Complete your documents as noted on the checklist provided then resubmit
Return incomplete documents 1 minute
3 After 3 working days
  1. If your application is compliant with the provision of National Building Code (NBC), you will be given the order of payment (OP). Get your OP from the MEO and pay at the cashier of the Municipal Treasurers Office. Bring the Official receipt (OR) of the permit fees to MEO
Computation of Assessment Fee 15 minutes
Final Review & Signing of Order of Payment 2 Minutes
Issuance of Order of Payment 5 Minutes
Singing of Building Permits 2 Minutes
Releasing of Building Permits 2 Minutes
  1. If your application is non-compliant with the provision of the National Building Code (NBC) your documents will be returned to you for you to comply base on the attached advises of action. Get the documents from MEO. Refer with your professionals on record for the necessary corrections.
Return non-compliant application 5 Minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Economic Enterprise Devepment Office (MEEDMO)
Citizen's Charter

Service Title :

Availment of Vacant Stall

Office Address :

MEEDMO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Any Filipino Citizen

Schedule of availability of service :

Notice of Vacancy of Newly Constructed or Vacant Stall or Booth

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Submit letter of Application for vacant stall (Note: Application Letter shall ne under Oath). Receive the Application Letter. 1 minute
2 Wait 10 days after the Notice Vacancy Notify the successful applicant 1 day
3 Successful applicant shall submit 2 copies of (1 x 1) ID Picture Receive the Submitted 2 copies of ID Picture 2 Minutes
4 Attend orientation on Market Policies Conduct orientation on Market Policies 10 Minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Mayor's Office
Citizen's Charter

Service Title :

Issuance of MAYOR’S CLEARANCE FOR EMPLOYMENT
(Employment, PNP/AFP Training/Application for Travel Abroad)

Office Address :

2nd Floor Municipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Filipino Citizen, at least 18 years old and of good moral character

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Application Filing Verify & validate complete accomplished application form with attached documentary requirements

One Assessment of Fees & Charges 		25 minutes
2 Pay the Assessment Fees & Charges Issue Official Receipt

After issued of O.R. advised the applicants to submit to the Licensing Section 		30 minutes MTO Collector
3 Claim the Documents Prepare & process the Mayor’s Clearance 30 minutes
Mayor’s clearance is forwarded to the Municipal Mayor for approval.
Released the approved Mayor’s Clearance
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Planning and Development Office
Citizen's Charter

Service Title :

Issuance of Zoning Certificate/Locational Clearance

Office Address :

2nd Floor Municipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All constituents

Requirements :

  1. Zoning Certificate Application Form duly Notarized
  2. Tax declaration/Land Title/Deed of Sale/agreement or Lease of Land
  3. Bill of materials/Plan/Estimate/Design in Case of Structure

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

Exemption from Location Clearance :

  1. Residential within approved residential subdivision
  2. Semi-conductor electronic industries per E.O. 815 series of 1982
  3. Traditional indigenous family dwelling less than P15,000.00
  4. NPC transmission line ot located within highly urbanized areas
  5. Perimeter fence

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Get the application form and requirement list
  • Print and give application form together with the requirement list
  • Give instructions to the applicant
25 minutes
2 Accomplish the application form with notarization together with the required documents
  • Receive, check and verify the documents submitted
  • Issue pay slip for payment at Treasury Office
Depend on the applicant when to submit
Pay the Locational Clearance/Zoning Certificate at the Treasury Office stated in pay slip issued by Zoning Prepare Zoning Certificate/Locational Clearance while waiting the client 10 minutes
3 Return to Municipal Planning and development Office and present the Official Receipt to the Zoning Officer Receive Official receipt and enter the date and OR number to the Certification and Print out 25 minutes
4 Receive the requested document Release the approved Requested Document 1 minute
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Social Welfare and Development Office
Citizen's Charter

Service Title :

  • Senior Citizen’s Membership

  • Burial Assistance

  • Social Pension

Office Address :

MSWDO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Person aged 60 years old and above

Requirements :

  • Senior Citizen’s Profile Member
  • Voters Affidavit/Birth Certificate
  • Death Certificate (for Burial Assistance)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)
Saturday & Sunday - Emergency Request

Fees :

No Service Charges

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Fill-up the SC Membership Form Received and validate the client’s submitted documents if he or she is now eligible SC member
  • Process the documents and or attach other office documents required
15 minutes
Submit the required documents Received and validate the client’s submitted documents if he or she is an eligible SC member
  • Issued SCDC Certification
5 minutes
Burial Assistance
2 Received the documents requested and signed Approved the application form and other supporting by the SCDC head and Municipal Mayor for the identification Card ready for released 25 minutes
End of Transaction

Service Title :

  • AICS Services

  • Counselling

  • Psychological First Aid/Psychological Stress Debriefing

Office Address :

MSWDO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Person needs assistance in Crises Situation, Disaster Victims, and VAWC Victims

Requirements :

  • Barangay Certificate
  • Certificate of Indigency
  • Medical Abstract
  • Medical Certificate
  • Hospital Bills
  • Certification from the BFP (for the victim)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)
Saturday & Sunday - Emergency Request

Fees :

No Service Charges

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request for Response assistance
  • Wait for the processing and properly answer all queries for the completeness of the documents
Validate the clients of he or she is an eligible indigent
  • Prepare General Intake sheet and BA form for profiling and Social Case Study (If necessary)
  • Prepare referral
  • (for hospital bills)
15 minutes (for intake sheet)

2 hours for case study report
2 Receive the documents requested and signed Approved and facilitate response to clients involve 15 minutes
End of Transaction

Service Title :

  • Application for OSY Membership

  • Educational Assistance

  • Livelihood Assistance

Office Address :

MSWDO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

OSY/College Students belongs to indigent

Requirements :

  • Certificate of Grades
  • Statement of Accounts
  • Personal Data Sheet
  • General Intake Sheet

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)
Saturday & Sunday - Emergency Request

Fees :

No Service Charges

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Wait for the processing and properly answer all queries for the completeness of the documents Validate the clients if he or she is an eligible indigent
  • Profile the documents submitted
  • Prepared vouchers for payments
30 minutes
2 Receive the documents requested and signed Approve and facilitate response to clients documents 5 minutes
End of Transaction

Service Title :

  • Application for PWD Membership

Office Address :

MSWDO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Person with Disability (PWD)

Requirements :

  • Barangay Certificate (for Cash Assistance)
  • Medical Certificate or Clinical Abstract issued from the private or government hospitals
  • Two 2x2 ID picture and 1 whole body picture

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)
Saturday & Sunday - Emergency Request

Fees :

No Service Charges

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Wait for the processing and properly answer all queries for the completeness of the documents Validate the clients if he or she is an eligible PWD
  • Profile the documents submitted
  • Prepared online registration for Identification Card Issuance
30 minutes
2 Receive the documents requested and signed Approved and facilitate response to clients involve (for cash assistance only) 5 minutes
End of Transaction

Service Title :

  • Early Childhood Care and Development (ECCD)

  • ESupplementary Feeding

Office Address :

MSWDO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

3-4 Years Old

Requirements :

  • Barangay Certificate (for Cash Assistance)
  • Medical Certificate or Clinical Abstract issued from the private or government hospitals
  • Two 2x2 ID picture and 1 whole body picture

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)
Saturday & Sunday - Emergency Request

Fees :

No Service Charges

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Enrolled the child to the Child Development Worker assigned in the nearest Day Care Center Enrolment of pupil 10 minutes
Conduct regular supplemental feeding Weekly feeding activity that usually start in the month of September of the year
Conduct regular monitoring and evaluation of all Day Care Centers Monthly monitoring and evaluation
End of Transaction

Service Title :

  • Assistance to the Disadvantage Sector (Woman & Children)

  • Financial Assistance

  • Technical/Livelihood Assistance

  • Temporary Shelter and Custody

Office Address :

MSWDO Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

  • Below 18 yrs. Old for children and 18 yrs. Old-59 yrs. Old
  • Person/women and children’s involved or affected

Requirements :

  • Barangay Certificate
  • Police report for Physically, Financially, Mentally, Psychologically, and Medical Certificate for Sexually Abuse

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)
Saturday & Sunday - Emergency Request

Fees :

No Service Charges

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Report the type of incidents situation personally Conduct thorough assessment/investigation
  • Prepare general intake sheet
5 minutes
  • Conduct psychosocial, stress debriefing and counselling to affected women and children
1 Hour
  • Conduct psychosocial, stress debriefing and counselling to affected women and children
1 Hour
2 Receive the documents requested and signed Approve and facilitate response to clients involve. (provide assistance if cases filled by the clients and (provide temporary shelter for VAWC victims if necessary) 5 Minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Accounting Office
Citizen's Charter

Service Title :

Pre-Auditing of Vouchers/Payroll

Office Address :

2nd Floor Municipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

  1. MLGU Employees
  2. BLGU Constituents
  3. Supplier/Dealer

Requirements :

  1. Payment of Traveling Expenses
    • Certification of Appropriations, Funds & Obligation of Allotment (CAFOA)
    • Disbursement Voucher
    • Travel Order
    • Itinerary of Travel (Appendix A)
    • Certificate of Travel Completed (Appendix B)
    • Certificate of Expenses Not Requiring Receipts
    • Certificate of Appearance
    • Tickets, RER
    • Official Receipt (if applicable)
  1. Payment of Salary and Wages
    • For Regular Employees
      1. Certification of Appropriations, Funds & Obligation of Allotment (CAFOA)
      2. Payroll
      3. Daily Time Record (DTR)
      4. Travel Order (If applicable)
      5. Application of Leave (If applicable)
      6. Pass Slip (If applicable)
    • For Daily Wage Employees
      1. Certification of Appropriations, Funds & Obligation of Allotment (CAFOA
      2. Daily Wage Payroll
      3. Labor List
      4. Job Accomplishment
      5. Daily Time Record (DTR)
      6. Summary of Payroll
      7. Assumption to Duty (First Claim)
      8. Plantilla (First Claim)
      9. Job Order Contract
  1. Payment of Purchase
    • Certification of Appropriations, Funds & Obligation of Allotment (CAFOA)
    • Disbursement Vouchers
    • Purchase Request
    • Purchase Order
    • Request for quotation
    • Inspection and Acceptance
    • Charge Invoice/Delivery receipt
    • BAC Resolution with 2 copies of AWARD Resolution
    • Acknowledgement Receipt of Equipment (ARE)
    • Inventory Custodian Slip (ICS), if applicable
    • PhilGeps (If amount is 50,000.00 above)
    • Picture Materials
    • Warranty Certificate
    • Waste Material Report, if applicable
  1. Procurement through Public Bidding
    • Authenticated photocopy of the approved APP and any amended thereto
    • Approved Contract
    • Invitation to apply for Eligibility to Bid
    • Letter of Intent
    • Results of Eligibility Check/Screening
    • Minutes of Pre-Bid Conference, (Approved Budget for Contract (ABC) 1 Million and above
    • Agenda and/or Supplemental Bulletins, if any
    • Bidders Technical and Financial Proposals
    • Minutes of Bid Opening
    • Abstract of Bids
    • Post –Qualification Report of Technical Working Group
    • BAC Resolution Declaring winning bidder
    • Notice of Post qualifications
    • BAC Resolution Recommending approval by the Head of the Procuring Entity of the Resolution of the BAC recommending award of contract
    • Performance Securing
    • Program of works and Detailed Estimates
    • Notice to Proceed, indicating the date of receipt by the contractor
    • Detailed breakdown of the ABC
  1. Procurement through Public Bidding
    • Authenticated photocopy of the approved APP and any amended thereto
    • Approved Contract
    • Invitation to apply for Eligibility to Bid
    • Letter of Intent
    • Results of Eligibility Check/Screening
    • Minutes of Pre-Bid Conference, (Approved Budget for Contract (ABC) 1 Million and above
    • Agenda and/or Supplemental Bulletins, if any
    • Bidders Technical and Financial Proposals
    • Minutes of Bid Opening
    • Abstract of Bids
    • Post –Qualification Report of Technical Working Group
    • BAC Resolution Declaring winning bidder
    • Notice of Post qualifications
    • BAC Resolution Recommending approval by the Head of the Procuring Entity of the Resolution of the BAC recommending award of contract
    • Performance Securing
    • Program of works and Detailed Estimates
    • Notice to Proceed, indicating the date of receipt by the contractor
    • Detailed breakdown of the ABC
  1. Infrastructure
    • Letter Request from contractors for advance/progress/final payment or substitution in case of release of retention money
    • Common to progress/final payments
    • Statement of Work Accomplished/Progress Billing
    • Inspection Report by the agency’s Authorized Engineering
    • Result of Test Analysis, if applicable
    • Statement of Time Elapsed
    • Monthly Certificate of Payment
    • Contractor’s Affidavit on payment of laborers and materials
    • Pictures, before, during and after construction of items of work especially the embedded items
    • Photocopy of vouchers of all previous payments
    • Certificate of Completion

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Gather disbursing voucher together with supporting documents Concerned Office Authorized Representative
2 Forward documents to the pre-audit section Evaluate and verify claims Within 15 minutes upon receipt
Forward the voucher to thee Municipal Accountant to sign Box A Within 15 minutes upon receipt Municipal Accountant/Authorized Representative
3 Return the voucher to the client and forward the voucher to the Municipal Treasurer. sign the BOX B (cash availability) 3 minutes Municipal Treasurer/Authorized Representative
4 Forward to the approving officer by signing BOX C 3 minutes LCE/Authorized Representative
5 Issuance of Journal Entry Voucher (JEV) Encode transaction and issue JEV Within 30 minutes upon receipt
6 Forward the voucher to the Municipal. Treasurer for check issuance 5 minutes Municipal. Treasurer
7 Forward the voucher together with the check issued back to the Municipal Accounting Office Issue Accountant’s Advice Within 30 minutes upon receipt
End of Transaction

Service Title :

Issuance of Net Take Home Pay

Office Address :

BPLO Office, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

MLGU Employees

Requirements :

Official Receipt

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Pay to the Municipal Treasurer Office Process Payment and Issue OR 15 Minutes
2 Present the OR to Municipal Accountant Make Certification 10 Minutes
Signed Certification 1 Minute Municipal Accountant/ Authorized Representative
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Agriculture Office
Citizen's Charter

Service Title :

ISSUANCE OF CERTIFICATION (Bona fide Farmer)

Office Address :

Agriculture Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Bona fide Farmers

Requirements :

Official Receipt

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Office Client Logbook of Office Client 2 minutes
2 Pay to the cashier of the Municipal Treasury Process Payment and issued O.R 5 minutes
3 Return to MAgO and present the Official Receipt to the encoder Received the O.R. Encode the necessary data on the documents needed. 3 minutes
4 Wait while the requested documents is being processed Advise client to wait

Forward the documents for OIC-MA’s Signature 		2 minutes
5 Received the documents requested Release requested documents/received to client 1 minute
End of Transaction

Service Title :

Availment of Basic Services-on site validation of backyard fishpond (Walk-in)

Office Address :

Agriculture Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Farmer/fisher folks - Clientele

Requirements :

Government Vehicle; Fuel & Oil; Office Supplies

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

Duration :

1 day and 9 minutes – depend on the availability of fingerlings

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Office Client Logbook of Office Clientele callers 2 minutes
2 Inform Fishery Technician 1 minute
3 Travel time to job site Depend on distance/access road condition
Process signature of prescribed forms by farmers callers availed of service 1 Minute
4 Conduct field work/activities Depend on fish/farmers served
5 Endorse request to Provincial Agriculture Office thru text messages 1 Minute
Wait for booking schedule 1 Minute
Withdraw Fingerling 1 day
Stocking of Fishpond 1 hour
End of Transaction

Service Title :

Availment of Basic Services-Prevention/Control of Livestock/Poultry Diseases (Walk-In)

Office Address :

Agriculture Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Farmer- Clientele

Requirements :

Logbook

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

Duration :

6 Hours

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Office Client Logbook of Office Clientele callers 2 minutes
2 Inform Livestock Technician 1 minute
Travel time to job site Depend on distance/access road condition
3 Travel time to job site Depend on distance/access road condition
Process signature of prescribed forms by farmers callers availed of service 1 Minutes
End of Transaction

Service Title :

Availment of Calamity Certification (Walk In)

Office Address :

Agriculture Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Farmer- Clientele

Requirements :

Government Vehicle; Official receipt (OR)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

Duration :

14 Minutes

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Office Client Logbook of Office Clientele 2 Minutes
2 Pay to the cashier of the Municipal Treasurer Process payment and Issue O.R. 3 Minutes
3 Return to MAgO and Present the OR to the encoder Received the O.R. Encode the necessary data on the documents needed 5 Minutes
4 Wait while the requested documents is being processed Advise client to wait 1 Minute
forward the documents for OIC-MA’s signature 2 Minutes
5 Received the documents requested Release requested documents/received to client 1 Minute
End of Transaction

Service Title :

Availment of Bona fide Farmer Certification (Walk-In)

Office Address :

Agriculture Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Farmer- Clientele

Requirements :

Government Vehicle; Official receipt (OR)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

Duration :

14 Minutes

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Office Client Logbook of Office Clientele 2 Minutes
2 Pay to the cashier of the Municipal Treasurer Process payment and Issue O.R. 5 Minutes
3 Return to MAgO and Present the OR to the encoder Received the O.R. Encode the necessary data on the documents needed 3 Minutes
4 Wait while the requested documents is being processed Advise client to wait 1 Minute
forward the documents for OIC-MA’s signature 2 Minutes
5 Received the documents requested Release requested documents/received to client 1 Minute
End of Transaction

Service Title :

Availment of Basic Services – on DA Banners Program Rice, Corn, HVCDP- Walk-in

Office Address :

Agriculture Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Farmer- Clientele

Requirements :

Government Vehicle; Fuel and Oil, Office Supplies

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

Duration :

1 Hour and 21 Minutes – Office Processing/Depend on Travel Time

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Office Client Logbook of Office Clientele 2 Minutes
Inform Agricultural Extension Workers (AEWs) concerned) 1 Minute
Travel time to job site Depend on distance/access road condition
Conduct field work/activities 4 Hours
Process signature of prescribed forms by farmers callers availed of services 1 Minute
Submission of Reports to DA program coordinator for consolidation 15 Minutes
Submission of consolidated reports for OIC-MA signature 2 Minutes
Endorse Municipal consolidated reports to Provincial Agriculture Office 1 Day
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Assessor's Office
Citizen's Charter

Service Title :

Request for Cancellation of Real Property

Office Address :

MASSO, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Real Property Owners/Taxpayers 18 years & above in the Municipality of San Francisco

Requirements :

  1. Cancellation Form Together With Inspection Report

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request for cancellation of real property Inform the client that an ocular inspection shall be conducted soon after formal request is submitted and a scheduled date will be set for the purpose 1 minute
2 Client waits for the result of said cancellation The ocular inspection takes place on the scheduled date 8 hours
3 Received owners copy of the requested cancellation Releasing of requested document 1 Minute
End of Transaction

Service Title :

Issuance of Sketch Plan

Office Address :

MASSO, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Real Property Owners/Taxpayers 18 years & above in the Municipality of San Francisco

Requirements :

  1. Official Receipt

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request Sketch Plan Verify records of land owners 15 Minutes
2 Client pay required services fee to revenue collection clerk (MTO) & return to Municipal Assessment Office Received the OR & start the preparation of Sketch Plan 5 Minutes
3 Client waits for the document to be completed Advice client to wait while document is still on process & undergoing review 45 Minutes
4 Received the document requested requested Releasing of requested document 1 Minute
End of Transaction

Service Title :

Issuance of Certificate of No Improvement

Office Address :

MASSO, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Real Property Owners/Taxpayers 18 years & above in the Municipality of San Francisco

Requirements :

  1. Official Receipt

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request for Certificate of No Improvements Verify records of Land Owner’s 15 Minutes
2 Client pay required services fee to revenue collection clerk (MTO) & return to the Municipal Assessment Office Received the OR & start the preparation of Certificate of No Improvements 5 Minutes
3 Client waits for the document to be completed Advice client to wait while document is still on process & undergoing review 3 Minutes
4 Received the document requested Releasing of requested document 1 Minute
End of Transaction

Service Title :

Request for Transfer, Revision & Subdivision

Office Address :

MASSO, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Real Property Owners/Taxpayers 18 years & above in the Municipality of San Francisco

Requirements :

  1. 2 Photocopies of title
  2. 2 copies of Document Registered to ROD
  3. 2 copies of BIR Certification
  4. 2 copies Photocopies of DAR Certification
  5. 2 copies of Approved Subdivision Plan, OR of Transfer Fee, Photocopy of Land Tax OR
  6. 4 copies of Sworn Statement

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request for Transfer/Revision/Subdivision of Real Property Gives the client list of Requirements for Compliance 1 Minute
2 Client pay required services feesand other Land Tax Payment at the MTO & BIR before returning to the Municipal Assessment Office Received the complete requirements and OR for transfer before the Preparation of FAAS & TDs 1 Hour & 28 Minutes
3 Client waits for the document to be approved Document will be Reviewed and to be recommended by the Municipal Assessor for final approval by the Provincial Assessor 30 Minutes
4 Received the Approved Document Requested Releasing of requested document 1 Minute
End of Transaction

Service Title :

Issuance of Certificate of real Property Holdings

Office Address :

MASSO, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Real Property Owners/Taxpayers 18 years & above in the Municipality of San Francisco

Requirements :

  1. Official Receipt (OR)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request for Certificate of Land Holding Verify records of Land Owner’s 15 Minutes
2 Client pay required services fee to revenue collection clerk (MTO) & return to the Municipal Assessment Office Received the OR & start the Preparation of Certificate of Land Holding 3 Minutes
3 Client waits for the document to be approved Advice client to wait while document is still on process & undergoing review 5 Minutes
4 Received the Approved Document Requested Releasing of requested document 1 Minute
End of Transaction

Service Title :

Issuance of Certifie4d True Copy of Tax Declaration of Real Property

Office Address :

MASSO, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Real Property Owners/Taxpayers 18 years & above in the Municipality of San Francisco

Requirements :

  1. Official Receipt (OR)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Request for Certificate of Tax Declaration (TD) Verify records of Land Owner’s 15 Minutes
2 Client pay required services fee to revenue collection clerk (MTO) & return to the Municipal Assessment Office Received the OR & start the Preparation of True Copy 3 Minutes
3 Client waits for the document to be completed Advice client to wait while document is still on process & undergoing review 5 Minutes
4 Received the Approved Document Requested Releasing of requested document 1 Minute
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Budget Office
Citizen's Charter

Service Title :

Obligate Vouchers and Payrolls

Office Address :

MBO, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Government Official, Employees and other authorized individuals and offices

Requirements:

  1. Vouchers, PR and Payrolls with supporting documents

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Present Vouchers, PR and Payrolls Receives vouchers and payrolls as to existence of the appropriation 2 Minutes Meralyn N. Ortuyo
2 Wait for Verification Record receive voucher/payment as incoming documents to the e-tracking system 3 Minutes Meralyn N. Ortuyo
Control the CAFOA in the e-Budget System 6 Minutes Xyrel M. Franco
Attached Status of Appropriations and Allotments 1 Minute
Review the CAPOA in the e-Budget System 3 Minutes Natividad Z. Bering
Approved/Certify the CAFOA as to existence of appropriation 4 Minutes Catherine G. Oclarit
Record receive voucher/payment as outgoing documents to the e-tracking system 3 Minutes Meralyn N. Ortuyo
Forward the financial documents to the Municipal Treasurer for Certification of Cash Availability 3 Minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Budget Office
Citizen's Charter

Service Title :

ISSUANCE OF CERTIFICATE OF LIVE BIRTH

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

  • (Timely Registration)
    1. Marriage Contract
    2. Official. Receipt (OR)
  • (For Late Registration)
    1. Marriage Contrac
    2. Affidavit of Two Disinterested Persons
    3. Baptismal Certificate/Certificate of Dedication
    4. Medical Records
    5. School Records
    6. Barangay Clearance
    7. Community Tax Certificate
    8. Voter’s Registration Record
    9. SSS/GSIS or any other public documents
    10. Official receipt (OR)
  • (Illegitimate Child)
    1. Affidavit of Two Disinterested Person
    2. Affidavit of Legitimation
    3. Authority to Use the Surname of the Father (AUSF)
    4. Official Receipt (OR)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record purpose of the Client/submit the document needed/ Fill-up Data of Birth Receive and Verify the document needed 5 Minutes
2 Wait while the document on process Type/Encode/filled-Up the Certificate of Live Birth Form 10 Minutes
3 Proceed to Municipal Treasurer’s Office for Payment of the Necessary Documents Issue Official Receipt 3 Minutes
Signed/Reviewed/Received the COLB 3 Minutes
Approved the COLB by MCRO/Asst. MCRO 3 Minutes
Registered the Document with Registry No. and Entry to the Registered Book and Encode in the Computer 3 Minutes
4 Received the Owner’s Copy Release the Documents 1 Minute
End of Transaction

Service Title :

ISSUANCE OF CERTIFICATE OF DEATH

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

  • Barangay Certification
  • Official Receipt (Burial Fee)
  • Affidavit of Two Disinterested Persons(For Late Registration)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record the Purpose of the client/submit the document needed Received/Verify the document needed 5 Minutes
2 Wait while document is on process Prepared/Accomplished Certificate of Death 10 minutes
3 Proceed to Municipal Health Officer for Review and Signature Review and Sign the Document 3 minutes
Signed/Approved the Document 3 minutes
Register/Encode/Entry Register Book 3 minutes
4 Review and Receive the Owner’s Copy Release the document 1 Minute
End of Transaction

Service Title :

Issuance of Application for Marriage License

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

  • CENOMAR (Certificate of No Marriage issued by NSO)
  • Birth Certificate
  • Community Tax Certificate
  • Barangay Clearance
  • Barangay Certification for Tree Planting
  • Pre-Marriage Counselling Certification
  • Advice of Parents (21-24 years old)
  • Consent of Parents (18-20 years old)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record the Purpose of the client/submit the document needed Receive/Verify the document needed 5 Minutes
2 Proceed to Treasurer’s Office for Payment Issue Official Receipt 3 Minutes
3 Wait while document is on process Prepare/Accomplished Application for Marriage License 15 Minutes
4 Wait for ten consecutive days as posting period Posting of Application for marriage 10 Minutes
Approved the document by the MCR 3 Minutes
5 Receive the Approved Document Release and release the approved marriage license 5 Minutes
End of Transaction

Service Title :

ISSUANCE OF CERTIFICATE OF MARRIAGE

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

  • Certified True Copy of Authority to Solemnize of the Solemnizing Officer (Priest/Church Minister/Tribal Leaders)
    (Note: if the marriage was solemnize by Priest/Tribal Leaders/Pastors or Ministers)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record Purpose of the client/Submit the document needed Received and Verify the document 5 Minutes
2 Review the document Signed/Approved the document 3 Minutes
Register/Encode/Entry Register Book 3 Minutes
3 Received the Owner’s Copy Released the Documents 1 Minute
End of Transaction

Service Title :

ISSUANCE OF CERTIFICATION (LCR Form 1A/1B/2A/2B/3A/3B)

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

  • Copy of Certificate of Live Birth/Marriage/Death)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record the Purpose of the client/submit the required documents Verify the document 5 Minutes
Prepare/Issue the Document 5 Minutes
2 Review the documents Signed/Approved the document by MCR/Asst. MCR 3 Minutes
3 Received the Owners Copy Released the Documents 1 Minute
End of Transaction

Service Title :

ISSUANCE OF PETITION FOR CORRECTION OF CLERICAL ERROR (R.A. 9048/10172)

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

(At least three Documents of any of the following for Petition of Clerical Entry)

  • Baptismal Certificate
  • School Records
  • Medical Records
  • Employment Record
  • Voter’s Registration Record
  • Driver’s License
  • Land Titles
  • Bank Passbook
  • SSS/GSIS
  • Police Clearance
  • NBI Clearance
  • Certificate of Employment/Affidavit of Non-Employment (for RA 10172)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record the purpose of the client/Submit the required document Received/ Review the supporting documents needed for the petition 10 Minutes
2 Proceed to Treasurer’s Office for Official Receipt Issue official receipt
3 Wait while petition was prepared for Signature Typing/Preparing the Petition 20 minutes
4 Wait while the petition is posted for ten days Posting the Petition 10 days
Publish the Petition by General Circulation (Newspaper) 2 consecutive weeks
5 Receive/Review File Copy of the petition Signed/Grant /Denied the petition 20 minutes
6 Receive the Approve/Impugned petition Process/Prepare the Certificate of Finality Approve/ Issue the Certificate of Finality Release the Owner’s copy 15 minutes
End of Transaction

Service Title :

ISSUANCE OF PETITION FOR CHANGE OF NAME (R.A. 9048)

Office Address :

LCR, Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Requirements:

(submit documents required for correction of Clerical Error)

  • NBI Clearance
  • Police Clearance
  • Employer’s Clearance, If Employed
  • And other clearances as may be required by the MCR

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Logbook/Record the purpose of the client/submit the required document Received/ Review the supporting documents needed for the petition 5 Minutes
2 Proceed to Treasurer’s Office for Official Receipt Issue official receipt 3 Minutes
3 Wait while petition was prepared Typing/Preparing the Petition 20 Minutes
4 Wait while the petition is posted for ten days Posting the Petition 10 days
5 Wait for the Official Publication of News Papers Publish the Petition on News Paper for General Circulation 2 weeks
6 Receive/Review File Copy of the petition Signed/Grant /Denied the petition 10 minutes
7 Wait for the affirmation of the Petition by the Office of the Civil Registrar General Process/ Affirmed the Petition 3-6 months
8 Receive the Approve petition Process/Issue Certificate of Finality 5 minutes
Signed/Approve the Certificate of Finality 3 minutes
Release the approve Document 1 minute
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Nutrition Office
Citizen's Charter

Service Title :

Patient’s Referral

Office Address :

MBO, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

BNS Volunteers

Requirements:

  1. Present Request Forms

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Secure referral slip and present to the clients/customers desk Receive Referral Slip and screen for qualification 5 Minutes
  • Admitted sick and malnourished children (LORETO MUNICIPAL HOSPITAL)
 Advice watcher see the Nutrition Staff/Personnel 55-10 Minutes
  • BHS to RHU Referrals conducted
Screen the Slip and take patients profile refer to the corresponding Health & Nutrition Services 10-20 Minutes
  • RHU to Hospital
Screen the referral slip if patient need hospitalization, issue referral slip for hospital 5-10 Minutes
  • If patient do not need hospitalization
Assist patient for medical checkup 10-30 Minutes
Transcribe patients’ needs after medical check-up 5-10 Minutes
Counsel watchers with patient 10-20 Minutes
Provide needs of patient like Micronutrient supplements or any available stocks in the office 5 Minutes
End of Transaction

Service Title :

Issuance of Certificate grant of BNS Eligibility

Office Address :

MBO, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

BNS Volunteers

Requirements:

  1. Accomplishment report authenticated by MNAO & Evaluation rating sheet of passing Score of 80% and above

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Present of the following:
  1. Diploma, or authenticate d evidence of completion of High School
  1. Receive and screen the Municipal Nutrition level requirements
 30 Minutes
  1. Issue additional Civil Service Eligibility requirements and see the DNPC AT Provincial Nutrition Office
2-5 days
  1. Certification of residency in the barangay for at least six (6) years and can speak the dialect
Give it to the applicant 2 Minutes
  1. Certification of the completion of the prescribed 10 days training course and 20 days practicum in the barangay where applicant is assigned
Give it to the applicant 5 Minutes
End of Transaction

Service Title :

Issuance of following forms for the BNS

  1. OPT Plus Forms
  2. Monthly weighting & height forms
  3. Monthly accomplishment forms
  4. Semi-annual report forms
  5. Quarterly BNAP forms
  6. BNAP
  7. BNSAP
  8. Multi-vitamins Liquidation Forms
  9. BNC Sample Forms

Office Address :

MBO, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

BNS Volunteers

Requirements:

  1. Presents request of forms

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Present Request Forms Receive Sheet 2 Minutes
2 Wait the Request Forms Print request form as listed request sheet 15 Minutes
3 Receive the requested forms Give the request forms and sign the record book for records purposes 2 Minutes
End of Transaction

Service Title :

Processing of BNS Payroll

Office Address :

MBO, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

BNS Volunteers

Requirements:

  1. Accomplished reports authenticated by MNAO

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Comply require reports and submit regularly authenticated by the authorized person submit daily time record (DTR) Validate/Monitor and Evaluate submitted reports regularly check the DTR 2-5 days
2 Releasing of the honorarium Process the BNS honorarium payroll 2-5 days
3 Receive the honorarium Guide the volunteers to the Treasury Office-Cashier 1 day
4 Certification that the applicant has obtained a passing mark in the accomplishment of targets set in the action plan 15 Minutes
5 Copies of monthly accomplishment report (NNC Form 5) for the last 2 years
authenticated by the Nutrition Action Plan 		2-5 days
6 Copies of BNS Performance Evaluation Sheets, for the last two (2) years authenticated by the Nutrition Action Officer for service rendered from January 15, 2020 30 Minutes
7 Certification of at least two (2) years continuous and satisfactory service as BNS by the Nutrition Action Officer and attested by the district/city nutrition program coordinator 1-5 Days
8 Copies of MOA or Contract of Service as BNS for the last two (2) years 5 Minutes
9 Notarized affidavit stating that the BNS was not employed in the government during his/her service requirements and that he/she did not receive any form of salary/compensati on except honorarium, during his/her service requirement 1-2 Days
10 Original/Authenti cated and drysealed list of BNS issued by the National Nutrition Council
(Agency to agency concern; submitted by the NNC to CSRO. 		Advice applicant to see the District Nutrition Program Coordinato
End of Transaction

Service Title :

Availment of Nutrition Pack and Micronutrient Supplements/Advocacy and or Counselling

Office Address :

MBO, 2nd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Identified Malnourished in the OPT Plus Record
Child admitted in the Hospital
Lactating Pregnant Women and Child seen during medical check-up at Main Health center

Requirements:

  1. Accomplished reports authenticated by MNAO

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

1. PATIENT FROM HOSPITAL AND MAIN HEALTH CENTER
STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Present doctors order/prescription slip Receive doctors order/prescription slip with authorized signature 1 minute
Check the presented doctors order/prescription slip 1 minute
Conduct advocacy or counselling and given instructions how to take food pack or micronutrients provided for children 10-20 Minutes
End of Transaction
2. FOR DISTRIBUTION OF MULTI-VITAMINS IN EVERY BARANGAY
STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Present list of children with Nutrition Status of the following:
  • UW/SUW
  • Stunted/Sev. Stunted
  • Wasted/Sev. Wasted
 Receive and evaluate list of children 10 Minutes
Provide Multi-Vitamins and Distribution list form at the same time give instruction 10 Minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Municipal Treasurer's Office
Citizen's Charter

Service Title :

Paglukat ug CEDULA

Office Address :

Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Tanan nga Filipino Citizen nga nag-edad ug 18 anyos pataas nganagpuyo sa Lungsod sa San Francisco

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Ang kliyente moadto sa kolektor aron paglukat ug CEDULA Ang kolektor mohatag og porma ug magpasabot ngadto sa kliyente 5 - ka minutos
2 Ang kliyente mohatag sa porma nga iyang gipilapan ngadto sa kolektor Ang kolektor mopahigayon sa pagsulat sa mga impormasyon sa klinte didto sa CEDULA, dayon mo-kwenta kung pila ang bayranan sa kliyente 5 ka minuto
3 Ang kliyente modawat sa CEDULA Ang kolektor mopahigayon sa paghatag sa CEDULA ngadto sa kliyente 1 ka minutos
End of Transaction

Service Title :

Paglukat ug CEDULA

Office Address :

Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Tanan nga Filipino Citizen nga nag-edad ug 18 anyos pataas nga nadeklarar nga tag-iya sa propiedad o yuta dinhi sa Lungsod sa San Francisco

Requirements :

  • Magabasi sa nadeklarang Assessed Value sa maong yuta
  • Adunay duha (2) ka porsyento nga multa kada bulan sa mga maulahe nga mobayad

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Ang kliyente moadto sa kolektor aron sa paghatag og impormasyon mahitungod sa yuta nga iyang pagabayaran og sa pagpangayo og sumada sa buhis sa maong yuta o propiedad Ang kolektor moadto sa biling incharge para sa magpagawas og RPT biling para Makita sa taxpayer and kantidad sa buluhisan og maoy sumbanan sa kolektor sa pag isyu sa opisyal nga resibo sa maong taxpayer 10 minutos kada tax deklarasyon
2 Ang kliyente maghulat sa esplikasyon sa kolektor mahitungod sa kasamtangan kahimtang sa maong yuta Ang kolektor mo-isyu ug opisyal nga resibo ug modawat sa bayad sa kliyente 8 minutos kada tax deklarasyon
3 Ang kliyente modawat sa opisyal nga resibo Ang kolektor mopahigayon sa paghatag sa maong opisyal nga resibo ngadto sa kliyente 2 ka minutos
End of Transaction

Service Title :

Paglukat ug Opisyal nga Resibo para sa Mayors ug Business Permit

Office Address :

Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

  • Tanan nga Filipino Citizen nga nag-edad ug 18 anyos pataas
  • Mga negosyanteng nagtenda sa Lungsod sa San Francisco

Requirements :

  • CEDULA (bag-o)
  • Sumadaa sa bayranan gikan sa License Inspector Office

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Ang kliyente mohatag sa iyang sumada sa mga regulatory nga bayaran gikan sa License Inspector Ang kolektor mopahigayon ug pag susi pila ang kandidad sa iyang bayranan sa iyang negosyo og establisemento 5 minutos
2 Ang kliyente maminaw sa esplikasyon sa mga kolektors para sa ensaktong kantidad nga bayranan Ang kolektor mo-isyu ug opisyal nga resibo para sa maong permiso 4 minutos
3 Ang kliyente modawat sa gekinahanglan nga resibo Ang kolektor mopahigayon sa paghatag sa opisyal nga resibo, og magpasabot sa kliyente sa sunod nga proseso sa maong transaksyon 2 ka minutos
End of Transaction

Service Title :

Pagkuha ug Opisyal nga Resibo para sa Mayors og Business Permit

Office Address :

Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

  • Tanan nga Filipino Citizen nga nag-edad ug 18 anyos pataas
  • Mga negosyanteng nagtenda sa Lungsod sa San Francisco

Requirements :

  • CEDULA (bag-o)
  • Sumada sa bayranan gikan sa License Inspector office

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Ang kliyente mohatag sa iyang sumada nga bayranan gikan sa License Inspector Ang kolektor mopahigayon ug pag susi kung unsa nga Quarter ug pila ang mabayaran sa kliyente 5 ka minutos
2 Ang kliyente maghulat sa esplikasyon sa mga kolektors para sa ensaktong kantidad nga bayranan Ang kolektor mo-isyu ug opisyal nga resibo para sa maong permiso 5 ka minutos
3 Ang kliyente modawat sa gekinahanglan nga resibo Ang kolektor mopahigayon sa paghatag sa opisyal nga resibo, ug mohatag ug magpasabot sa kliyente 2 ka minutos
End of Transaction

Service Title :

Pagkuha ug Opisyal nga Resibo para sa Senior Citizen nga Sertipikasyon

Office Address :

Ground Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

  • Tanan nga Filipino Citizen nga nag-edad ug 60 anyos pataas
  • Tanan nga lumulopyo sa Lungsod sa San Francisco

Requirements :

  • CEDULA (bag-o)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Ang kliyente mopresentar sa porma sa senior citizen gikan sa DSWD aron sa pagkuha ug opisyal nga resibo Ang kolektor mo-isyu of opisyal nga resibo para sa sertipikasyon 2 ka minutos
Ang kolektor mopahigayon sa paghatag sa resibo didto sa encoder aron sa pagpahimo ug sertipikasyon. Ang encoder mopahigayon sa pagpapirma ngadto sa Municipal Treasurer/Asst. Municipal Treasurer 3 ka minutos
2 Ang kliyente modawat sa gekinahanglan nga sertipikasyon Ang kolektor mopahigayon sa paghatag sa sertipikasyon ug magpasabot sa kliyente nga ibalik sa opisina sa DSWD aron paghatag sa maong sertipikasyon 1 ka minuto
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Rural Health Office
Citizen's Charter

Service Title :

Request for Post-Mortem Examination

Office Address :

RHU Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Family of the Victim/Significant Others Municipality of San Francisco, Agusan del Sur

Requirements:

  1. Police Request

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Go to Police station receiving area
  • Police Officer on duty will gather data regarding the incident.
  • Police investigator will immediately go to the crime scene and conduct thorough investigation
  • Police investigator will make a request for postmortem examination
 20-30 Minutes Police Officers
2 Go to Rural Health Unit receiving area and give the post-mortem examination request
  • Take personal data and other important information related to the incident
  • Municipal Health Officer will perform postmortem examination to the victim
10-15 Minutes RHM/Nurse, Municipal Health Officer (MHO)
3 Go back to Police Station Submit the post-mortem examination result to the police in charge 3-5 Minutes Police Officer
End of Transaction

Service Title :

Consultation

Office Address :

RHU Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Citizen of San Francisco

Requirements:

  1. Referral Slip

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Client will secure referral slip from their respective health center given by the assigned Midwife and/or Nurse, BHW Issuance of Referral slip 3-5 Minutes Assigned Midwife/BHW
2 Client will proceed to Rural Health Unit with referral slip
Approach the person in charge assigned at the front desk 		Get vital signs to be recorded in an Individual Treatment Record (ITR) and refer the patient to Municipal health Physician 3-10 Minutes Nursing Aide, RHM, PHN, RHMPP, NDP
3 Approach the Municipal Health Officer may go home Examination of patients The Municipal Health Officer
  1. Take history and proper physical examination, request laboratory exams if needed
  2. Make the disease diagnosis
  3. Administer proper
  4. Prescribe and dispense necessary available med
  5. Advice and discharge patient
 10-15 Minutes Municipal Health Officer
4 Wait for their name to be called for check up Conduct physical examination and prescribing meds. If applicable referral to the laboratory be made

Laboratory needed available 		15 Minutes Municipal Health Officer
5 Client proceed to Medicine Dispensing Officer and Health Educator Give Medicines Instruction, Health Education, Nutrition etc. 15 Minutes Midwife/PHN
End of Transaction

Service Title :

The Family Planning

Office Address :

RHU Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Women of Reproductive Age (WRA)

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Go to receiving section for registration Take personal data, vital signs, Last Menstrual Period (LMP), and Gravida Parity (GP) 4-5 Minutes BHW, RHM, NDP/RHMPP
2 Proceed to Family Planning Room Midwife/Nurse in the Family Planning Room do the examination and health teaching regarding different Family Planning Methods 8-10 Minutes RHM, NDP/RHMPP
3 May go home Midwife/Nurse in charge do the final advice and schedule patient for further follow up if necessary. Refer to Municipal health Officer (MH)) for any signs of abnormalities 3-5 Minutes RHM, NDP/RHMPP
End of Transaction

Service Title :

National Immunization Program

Office Address :

RHU Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Infant 0-12 Months Old

Schedule of availability of service :

Monday to Friday (As per schedule of the Barangay Health Stations)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1
  1. Go to receivi ng section for registr ation and vitals taking
Midwife/Nurse on duty get the personal data and vital signs of the client 3-5 Minutes BHW, RHM, DP/ RHMPP
  1. Hospit al born babybring along the referra l form for immun ization
Midwife/Nurse on duty review the immunization record of Baby’s Book and add the name of the client to the master list 2-3 Minutes BHW, RHM, DP/ RHMPP
  1. Follow -up immun ization
Midwife/Nurse on duty checks the name of the client in the master list. 1-2 Minutes BHW, RHM, DP/ RHMPP
2 Client proceed to vaccination area The Midwife/Nurse administer the necessary vaccines to the client on a first-come, first-serve bases
At birth – BCG, Hep.B
6 weeks of life – OPV1, PCV1 DPT-Hep.B-HIB1
10 weeks of life –OPV2, PCV2 DPT-HepB-HIB2
14 weeks of life – OPV3, PCV3 DPT-Hep.B-HIB3
9months –Measles, Vitamin A 12-15 Months – MMR (Measles, Mumps, Rubella) 		3-5 Minutes RHM, NDP/ RHMPP
3 May go home Midwife/Nurse advise and give health education and instruct client for follow-up. Refer to Municipal Health Officer (MHO) for any signs of abnormalities 2-3 Minutes RHM, NDP/ RHMPP
End of Transaction

Service Title :

Handling Normal Spontaneous Vaginal Deliveries

Office Address :

RHU Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Pregnant Women or Labor (Except high risk pregnancy)

Requirements :

Mother’s booklet/home base mother’s record (HBMR)
Ultrasound Result

Schedule of availability of service :

Monday to Friday (Except for Emergency Cases)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Go to receiving section for registration Take personal data, obstetrical history and vital signs

Record them in the individual

Treatment Record Chart 		4-5 Minutes


15 Minutes		 BHW, RHM, NDP/ RHMPP
2 Proceed to Delivery Room
  • Midwife/Nurse in the Delivery Room do the Internal Examination (IE) and other necessary examination suited to the patient.
  • Monitor the progress of labor using partograph
  • Deliver the baby aseptically
  • Do Postpartum Care
  • Perform Newborn Care
8-12 Hours RHM, NDP/RHMPP
3 May go home after 24 hours
  • Midwife/Nurse in charge do the final advice and schedule patient for further follow-up if necessary.
  • Advice Exclusive Breastfeeding (EBF) for 6 months
  • Encourage use of Family Planning methods
  • Refer to Municipal Health Officer (MHO) for any signs of abnormalities
End of Transaction

Service Title :

Prenatal Check Up

Office Address :

RHU Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Pregnant Women

Schedule of availability of service :

Monday to Friday (Except for Emergency Cases)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Go to receiving section for registration Take personal data, obstetrical history and vital signs. Record them in the individual Treatment Record Chart and Mother’s Booklet/Home Base Mother’s Record (HBMR) 4-5 Minutes BHW, RHM, NDP/RHMPP
2 Proceed to Prenatal Room Midwife/Nurse in examination room do the prenatal abdominal palpation and other necessary examination suited to the patient. Health education is rendered emphasizing facility based delivery. Giving of Tetenus Diphtheria (TD) Vaccine. Provision of Ferrous Sulfate +Folic |Acid Tablets, Calcium Carbonate Tablets, and Deworming Tablet for 6 months and above 8-10 Minutes RHM, NDP/RHMPP
3 May go home Midwife/Nurse in charge do the final advice and schedule patient for further follow up if necessary. Refer to Municipal health Officer (MH)) for any signs of abnormalities 3-5 Minutes RHM, NDP/RHMPP
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Sangguniang Bayan Office
Citizen's Charter

Service Title :

Availing copies of Resolution, Ordinances and Minutes of proceedings.

Office Address :

SBO, 3rd Floor Muncipal Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

Any interested person/s or group/s

Requirements:

  1. Letter request, payment corresponding fee

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Submit letter/request and fill-out forms for requested services Retrieve pertinent records Requestee’s discretion or waiting 5 minutes from receipt of request Record Officer
2 If needed document/s is/are available, client/customers pay the fee Photocopying of records/document 10 Minutes
End of Transaction
Wednesday, 29 September 2021, 07:33 am

Tourism Section Office
Citizen's Charter

Service Title :

Tourism Assistance Desk

Office Address :

Tourism Building, LGU-San Francisco, Agusan del Sur

Who may avail of service :

All Filipino Citizen

Schedule of availability of service :

Monday to Friday (Except Holidays)
08:00 AM - 05:00 PM (NO NOON BREAK)

HOW TO AVAIL THE SERVICE :

STEP APPLICANT/CLIENT SERVICE PROVIDER DURATION OF ACTIVITY
(under normal condition) 		PERSON INCHARGE
1 Tourist (Foreign & Local) Municipal Tourism Office will assist depending on the queries and needs of the tourist such as tourism data, tour guide and booking assistance
End of Transaction